Request Refund Form

Your contact details

So we know who to notify when the refund has been processed or who to contact if we have any questions.

Your full name*

Your email address*

Your best contact phone number

Registration Transaction Details

Most of this data can be exported from the PlayFootball website, but it saves us a significant amount of time if you can complete as much information as you can so we can match to the transaction and process the refund.

Your FFA Invoice Number*

This is the name of the attachment included in the email sent to you after you completed the registration. The email subject line would've been "Your registration to Football - Pending Approval".

Registered player's FFA number*

listed on the invoice

Registered player's name

Did you use an Active Kids voucher with this registration?

Yes
No

Refund amount requested

Refund request reason

Registered player's age bracket

Your bank account details

Please ensure you enter the correct details here.
See conditions at the bottom of this form.

We will use the INV_xxxxxxxx you provided above as the transaction reference.

Your bank account name*

Your BSB number*

Your account number*

Please note the following conditions

* Great Lakes United Football Club will only process refunds for the difference of the incorrect registration payment and the advertised registration costs for rego overpayments between 1 February and 26 March 2022.
* Transfers to other clubs or withdrawals from playing will be confirmed with coaches and other clubs before processing any refunds.
* All above registration transaction details will be verified before any refunds are processed.
* Great Lakes United Football Club takes no responsibility for incorrectly entered bank details or lost monies.

If you performed multiple registrations and payments before we discovered the pricing issue, unfortunately you will need to complete the form for each transaction.

Acknowledgement of above conditions*